Post on 03-Jan-2016
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Chapter 13Information Technology
for Business
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Learning ObjectivesAfter reading this chapter, you should be able to:
Discuss the impacts information technology has had on the business world.
Identify the IT resources businesses have at their disposal and how these resources are used.
Describe the role of information systems, the different types of information systems, and how businesses use such systems.
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Learning ObjectivesAfter reading this chapter, you should be able to:
Identify the threats and risks information technology poses on businesses.
Describe the ways in which businesses protect themselves from the threats and risks information technology poses.
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IT Impacts
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Creating Portable Offices: Providing Remote Access to Instant Information
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Enabling Better Service by Coordinating Remote Deliveries
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Creating Leaner, More Efficient Organizations
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Enabling Increased Collaboration
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Enabling Global Exchange
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Improving Management Processes
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Providing Flexibility for Customization
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Providing New Business Opportunities
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Improving the World and Our Lives
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IT Building Blocks: Business Resources
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The Internet and Other Communication Resources
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Networks: System Architecture
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Hardware and Software
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Information Systems:Harnessing the Competitive
Power of IT
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Leveraging Information Resources:Data Warehousing and Data Mining
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Types of Information Systems
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IT Risks and Threats
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Hackers
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Identity Theft
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Intellectual Property Theft
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Computer Viruses, Worms, and Trojan Horses
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Spam
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IT Protection Measures
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Preventing Unauthorized Access: Firewalls
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Preventing Identity Theft
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Preventing Infectious Intrusions: Anti-Virus Software
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Protecting Electronic Communications: Encryption Software
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Avoiding Spam and Spyware
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Ethical Concerns in IT
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Summary of Learning Objectives
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