Post on 26-Dec-2015
1
Leveraging the Power of Wirelessto Drive BCP Effectiveness
Paul AuchinclossDirector, Financial & Professional Services
Nextel Communications, Inc.
Business Continuity and Corporate Security
March 22, 2004
2
A Few Questions
1. What communication challenges have you experienced during a business disruption?
2. Do you know how would you:
• Communicate with groups of employees, critical personnel and emergency teams instantly – across multiple locations, without power or a landline, and while away from the office?
• Access your company's Business Continuity /Disaster Recovery Plan and log in incidents in real time from any location?
• Manage, reboot and conduct diagnostics on servers from a remote and safe location?
• Instantaneously reach federal, state and local government agencies to coordinate recovery efforts?
3
Driving Business Continuity Effectiveness
Nasdaq CIO Steve Randich, during the 2003 North East
Blackout:
…Neither of his other phones worked.
…The stampede of users trying to make calls had clogged
their networks.
…What would Randich have done without the two-way
digital radio service?
…"I don't even want to think about it," he says. "It would
have been pretty bad" …
4
Business Outage Scenario
Recover Remotely• Direct/Group Connect • IC2 Remote IT Mgmt • WIC solution•SatColt/ERT
Before… during… and after…Prepare in Advance• Nextel network• Direct/Group Connect • Messaging Services• Wireless solutions for Business Continuity and Disaster Recovery• Coordination with Public Safety
Respond Instantly• Direct/Group Connect• Alerting & Notification • 2-Way Messaging/Address Book• Email on BlackBerry (Pin-to-Pin)• WIC Solution• SatColt/ERT
Emergency Personnel• Business Continuity Planning• Recovery efforts• Coordination/Cooperation with
Employees, Management
Government Agencies, etc.
Employees
• Displaced, confused
• Interrupted communications
• Disrupted business operations
Infrastructure/Corporate Assets
•Not Accessible/Not safe
•Destroyed/Damaged
•Network System/Phone Outage
Primary Corporate Site
5
Business Continuity via Nextel’s Handsets
Standard One to One Communication
• Voice, Data, Messaging
Nextel’s One to One Communication
• Direct Connect, Voice, Data, Messaging
i325
i315Essential for managing localized outages and emergency situations when wireless network is down or wireless coverage is not available!
Nextel’s One to Many Communication•Group Connect – Contact Up To 25 People Instantly
•Direct TalkSM - All-Digital Off-Network Walkie-Talkie
•PriorityConnect - Based on Federal Standards
•Talk Group Scan Ready
•Java Capable For Deploying Smart Applications
6
Wireless Access To Your IT Infrastructure
Routine or Extreme… Remotely…
• Diagnose
• Reboot
• Redirect
• Back-up
• Troubleshoot
• Recover
IC2 SOLUTION
7
Remote Incident Management
“Always-on” Access to your Critical Data • BCP Documentation (thousands of pages!)
• Continuously updated Contact Information
• Floor Plans And Maps
• Webcam security feeds
WIC SOLUTION
Remote Incident Management
• Secure Corporate Chat among key individuals
• All chats are logged behind the Fire Wall
• Remote logging, creation and mgmt of incidents
8
Nextel ERT SatCOLT ™ Solution
Rapid Deployment
• The cell site can be installed within 24 hours to support recovery efforts
Coverage and Capacity
• Enables fast recovery during emergencies by expanding the existing in-
house communications infrastructure and capacity
Back-Up Solution
• Can be used for critical locations as
a stand-by, back-up capability
within BC/Emergency planning in
case of network outage or
emergency
9
To experience Nextel’s wireless solutions and meet with our product team
stop by the Nextel booth during the show
Jonna KuruczVice President, Financial & Professional Services
Nextel Communications, Inc.
Jonna.kurucz@nextel.com