Post on 27-Mar-2015
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
Amadeus position towards RFID
Gilles Floyrac Systems Planning Director, Amadeus s.a.s
ETSI Sophia Antipolis May 25th, 2004
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
2
Amadeus position towards RFID
Amadeus ? Amadeus and its customers Assessing future trends : Amadeus Lab RFID in the travel industry Amadeus prototyping activities with
MBDS
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
3
Amadeus ? Amadeus is a Global Distribution System founded in 1987
providing IT solutions for the travel and the tourism industry Currently, 46,7% of the company is held by three founder
airline shareholders :
4,979 employees spread worldwide (1,311 in Sophia) 90 nationalities
18,3 % 23,3 % 5,1 % 53,3 %
Number 1 in terms of revenue and bookings (29,7 % of global market share)
Main locations
Sophia Antipolis
Development
ErdingData Centre
MadridHeadquarte
rs
Buenos Aires
Regional Office
MiamiRegional
Office
BangkokRegional
Office
LondonIT Services
Centre
SydneyIT Services
Centre
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
Sophia’s largest employer
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
5
Amadeus key figures
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
6
Amadeus operates with3 Business Lines
Amadeus e-Travel
Dedicated to delivering successful travel solutions to online consumers (airlines, corporations and travel agencies) worldwide
Amadeus Travel Distribution
World’s travel distribution leader connecting providers with travel offices
Amadeus IT Services
Portfolio of integrated solutions covering airlines, hotels’ customers and revenue management
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
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Amadeus and its customers
Travel Service ProvidersTravel Service Providers Distribution InfrastructureDistribution Infrastructure NetworksNetworks SubscribersSubscribersEnd
UsersEnd
Users
Local providersLocal providers
International providersInternational providers
AmadeusNational
MarketingCompanies
(NMCs)
AmadeusNational
MarketingCompanies
(NMCs)
InternetInternet
AmanetAmanet
Airline sitesHotel sitesTA sitesJV sites
Airline sales officesTravel AgenciesDirect to Corporate
brick & mortar
Click & mortar
Con
sum
ers
Cor
pora
tions
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
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Assessing future trends : Amadeus Lab
Amadeus-MBDS partnership (services exploration) Yearly development of travel related wireless
services prototypes using Amadeus reservation system
Civic involvement as a citizen company Proof of concept implementations of best-of-
breed technologies targeting the traveler
Amadeus-MIT partnership (Global Airline Industry Program)
W3C membership (standardization)
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
9
RFID in the travel industryCommercial phase Taxi fleets management in London’s
Heathrow airport
Trial phase Delta Air Lines Inc. starts its second test of
RFID technology to track bags Volunteer travelers have tried the RFID
based e-Tag trial service in Narita airport (Japan) allowing hands-free travel
The Transportation Security Administration (TSA) is examining the use of RFID-tagged airline boarding passes that could allow passenger tracking within airports
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
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RFID in the travel industry
RFID allows to offer services adapted to the actual situation of the customer
Global Core system
Booking
Check in
Baggage handling
Hotel welcoming
::
Amadeus
::
Car pick up
RFID
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
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Amadeus prototyping activity : Amadeus prototyping activity : W3Travel platform overviewW3Travel platform overview
Traveler devices
Data
sources
Car RentalCar Rental
CruisesCruises
RailwaysRailways
OthersOthers
Other data sources:• LBS server• airport server• news server• …
Application server
Any wireless network
This architecture relies on Internet standards: • Transport layer: HTTP, SMTP, …• Presentation layer: HTML, XHTML, WML…• Data exchange: SOAP…
eTravel PlanitGo
Server
eTravel PlanitGo
Server
Airlines Airlines
HotelsHotels
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
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Amadeus-MBDS prototyping Amadeus-MBDS prototyping activity : W3Travel 2004 with activity : W3Travel 2004 with RFIDRFID
Traveler devices
Data
sources
Car RentalCar Rental
CruisesCruises
RailwaysRailways
OthersOthers
Other data sources:• LBS server• airport server• news server• …
Application server
Any wireless network
eTravel PlanitGo
Server
eTravel PlanitGo
Server
Airlines Airlines
HotelsHotels
Context aware and adaptive
service delivery
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lobal Travel Distribution S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden
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Thank You !